At Zelviks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://zelviks.com/) or make a purchase.
1. Information We Collect
When you use our website or place an order, we may collect:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
- Order Information: Products purchased, order date, and transaction details.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, services, and shopping experience.
- Send promotional emails or newsletters only if you have opted in.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping providers to deliver your orders.
- Payment processors to complete your transactions.
- Legal authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and user experience.
- Track visitor behavior for analytics and marketing purposes.
- Remember your preferences and shopping cart items.
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all transactions.
6. Your Rights
- You may request access to, correction, or deletion of your personal information.
- You may opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
Zelviks may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: support@zelviks.com
- Phone: +1 832 252 1341
- Address: 17000 Bissonnet Street, Richmond, TX 77407, USA
Effective Date: December 2, 2025