Terms and Conditions

Welcome to Zelviks. By using our website (https://zelviks.com/) and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • Zelviks is a US-based online retailer selling handbags and accessories.
  • All purchases made on this website are subject to these terms and conditions.
  • By placing an order, you confirm that you are 18 years or older and legally capable of entering into a binding contract.

2. Products and Pricing

  • We make every effort to display products accurately, including descriptions, images, colors, and pricing.
  • Prices are in USD and include all applicable taxes.
  • Zelviks reserves the right to correct any errors in product descriptions or pricing.

3. Orders and Payment

  • Orders can only be placed by completing the online checkout process.
  • We accept major credit/debit cards for online payment.
  • All payments are processed securely.

4. Shipping

  • We ship only within the USA.
  • All orders qualify for free standard shipping (3–7 business days).
  • Shipping times are estimates and may vary due to courier delays, weather, or high-volume periods.

5. Returns and Refunds

  • Please refer to our Return & Refund Policy for detailed information.
  • Returns are accepted within 7 days of receiving your order. Items must be unused, in original condition, and include all tags and packaging.

6. Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is the property of Zelviks and protected under copyright law.
  • Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

  • Zelviks is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for shipping delays outside our control, such as courier issues or natural events.

8. Governing Law

  • These Terms and Conditions are governed by the laws of the United States of America.
  • Any disputes arising from these terms or your use of Zelviks must be resolved under US law.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

  • Email: support@zelviks.com
  • Phone: +1 832 252 1341
  • Address: 17000 Bissonnet Street, Richmond, TX 77407, USA
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